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Frequently Asked Questions

Have questions? We’re here to help you.

Yes! You own your new photos, use them as you please! Our full commercial license grants you complete ownership, allowing you to showcase your pictures on your social media, website, business cards, and beyond!

Don't stress about looking flawless in your photos, it's the diversity and quality that matter most. We need 15 images for the training. We recommend including 10 chest-ups, 2 side profiles and 3 half body shots. Vary your facial expressions, settings, backdrops, and angles for a well-rounded representation. Keep makeup minimal and feel free to include swimwear or underwear shots – just steer clear of nudity.

Your data is securely stored on our servers and cloud services that we use by our trusted, highly secure third-party partners. Most of our partners are located in the USA and Europe. You can learn more about our sub-processors in the legal section.

Refunds are available for purchases made within the last 14 days, provided that the AI has not been trained with your input. If the model has been trained using your photos or the 14-day period has elapsed, refunds cannot be granted. Consult our Terms of Service for additional information.

You can upload PNG and JPG files. Please note that we do not support AVIF, GIF, HEIC, and WebP formats right now. If that is not convenient for you, please write an email to support@betterpic.io.

You. We give you full commercial license and ownership of your photos. Your photos are used solely to train our AI model. In addition, we offer the "Delete" option so that you can delete the data permanently from our servers.

Certainly! The majority of our users, ranging from 85% to 95%, are happy with the headshots they receive. Even if you only find 20% of the photos really appealing and natural looking, you will still have a substantial selection to choose from.

Rest assured, we rely on Stripe for processing payments, ensuring that your credit card details are never stored by us and always secure on our website.

Before contacting us, ensure that you've thoroughly explored our website and reviewed the FAQ section, as it addresses most user inquiries. If your concern remains unresolved, don't hesitate to get in touch with us at support@betterpic.io, and we'll get back to you as soon as we can.

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